Refund Policy

Ronin Sports Pvt Ltd, India, is a manufacturer and supplier of leather custom cricket balls, custom tennis balls, and other sports balls. This Refund Policy is intended to provide general information regarding returns, cancellations, refunds, and order-related issues. All refunds are subject to verification of the order, product condition, customization specifications, and applicable laws. Custom-made or personalized products may be subject to different refund conditions because they are manufactured specifically according to the customer's requirements.

Refund requests must be submitted to Ronin Sports Pvt Ltd within a reasonable period after delivery, along with the order details and a clear description of the issue. Products may qualify for a refund where they are defective, damaged during delivery, incorrectly supplied, or materially different from the approved specifications. Customized products may not be eligible for refund where they have been manufactured correctly according to the customer's approved design, specifications, quantity, or branding requirements.

This Refund Policy covers eligible refunds relating to defective or damaged products, incorrect products supplied, significant manufacturing defects, or products that do not reasonably conform to the agreed specifications. Refund eligibility may require photographs, videos, inspection, or return of the affected goods. Approved refunds may be issued through the original payment method or another mutually agreed method. Shipping, customization, artwork, production, or other charges may be non-refundable where applicable.